Secretive Nail Bar LLC (“Secretive Nail Bar,” “we,” “us,” or “our”) values the privacy of our clients and website visitors. This Privacy Policy (“Policy”) explains how we collect, use, disclose, retain, and protect personal information obtained through our website, online booking systems, in-store interactions, and SMS communications.
This Policy applies to all personal information collected by Secretive Nail Bar through www.secretivenailbar.com and related services. By accessing our website, booking services, communicating with us, or otherwise providing personal information, you consent to the practices described in this Policy.
We reserve the right to update this Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Policy.
This Policy does not apply to third-party websites or services that may be linked from our website and that are not controlled by Secretive Nail Bar. We encourage you to review the privacy policies of any third-party websites before providing personal information.
INFORMATION WE COLLECTWe collect personal information that you knowingly and voluntarily provide to us, including but not limited to:
●       Name, email address, phone number, and mailing address
●       Appointment details and service history
●       Billing and payment information (processed through secure third-party payment processors)
●       SMS communications, including message content and opt-in/opt-out records
●       Communications sent to us via email, website forms, or text message
We may also collect non-personal or automatically collected information, including:
●       IP address and device information
●       Browser type and operating system
●       Website usage data and analytics
This information is used to operate our business, provide services, improve customer experience, and comply with legal obligations.
WHY WE COLLECT PERSONAL INFORMATIONWe collect and use personal information for the following purposes:
●       To schedule and manage appointments
●       To provide requested nail and beauty services
●       To process payments and maintain business records
●       To communicate with you regarding appointments, services, and operational updates
●       To send marketing or promotional communications where consent has been provided
●       To improve our website, services, and customer experience
●       To comply with legal, regulatory, and tax obligations
DATA RETENTION AND DELETIONSecretive Nail Bar retains personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, including maintaining appointment and service records, complying with legal, tax, accounting, and regulatory requirements, resolving disputes, enforcing agreements, and maintaining SMS consent and communication records for compliance purposes.
When personal information is no longer required for these purposes, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and industry standards, unless retention is required or permitted by law.
You may request deletion of your personal information as described in the California Consumer Privacy Rights section below, subject to legal and business exceptions.
USE AND DISCLOSURE OF INFORMATIONSecretive Nail Bar does not sell personal information, including phone numbers or SMS opt-in data, for monetary consideration.
We may disclose personal information in the following circumstances:
●       To service providers who assist with appointment scheduling, payment processing, SMS messaging, website hosting, or analytics, under contractual obligations to protect confidentiality
●       To comply with applicable laws, regulations, subpoenas, or legal processes
●       To protect the rights, property, or safety of Secretive Nail Bar, our clients, or others
●       In aggregated or anonymized form, where individual identity cannot reasonably be determined
SMS COMMUNICATIONSBy providing your phone number, you consent to receive SMS messages from Secretive Nail Bar related to appointments, reminders, service updates, and customer communications.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at info@secretivenailbar.com.
SMS consent is not sold or shared with third parties for marketing purposes.
CHILDREN’S PRIVACYSecretive Nail Bar does not knowingly collect personal information from children under the age of thirteen (13). If we become aware that personal information from a child under 13 has been collected, we will promptly delete such information unless legally required to retain it.
CALIFORNIA CONSUMER PRIVACY RIGHTS (CCPA/CPRA)If you are a California resident, you have rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”).
These rights include:
●       The right to know what categories of personal information we collect, use, and disclose
●       The right to request access to the personal information we hold about you
●       The right to request deletion of personal information, subject to legal exceptions
●       The right to request correction of inaccurate personal information
●       The right to opt out of the sale or sharing of personal information
●       The right not to be discriminated against for exercising your privacy rights
Secretive Nail Bar does not use or disclose sensitive personal information for purposes other than providing services and operating our business.
Exercising Your RightsYou may submit a privacy rights request by contacting us at:
Email: info@secretivenailbar.com
Phone: 424-332-5535
California residents may designate an authorized agent to submit requests on their behalf, subject to verification of both the requestor and the agent’s authority.
We may require verification of your identity before processing your request. Requests will be responded to within the timeframes required by applicable law.
California residents may opt out of the sale or sharing of personal information by visiting our separate Do Not Sell or Share My Personal Information page, available via our website footer.
NOTICE TO EUROPEAN UNION RESIDENTS (GDPR)If you are located in the European Union, you may have rights under the General Data Protection Regulation (“GDPR”), including the right to access, correct, delete, restrict processing of, or request portability of your personal data.
Personal information provided to Secretive Nail Bar may be transferred to and processed in the United States. By using our services and providing personal information, you consent to such transfer and processing.
Requests related to GDPR rights may be submitted to info@secretivenailbar.com.
SECURITY OF INFORMATIONWe implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Payment information is processed through secure third-party payment providers. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure.
LINKS TO THIRD-PARTY WEBSITESOur website may contain links to third-party websites. Secretive Nail Bar is not responsible for the privacy practices or content of such websites. This Policy applies solely to information collected by Secretive Nail Bar.
CONTACT INFORMATIONIf you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Secretive Nail Bar LLC
223 S Robertson Blvd
Beverly Hills, California 90211
Email: info@secretivenailbar.com
Phone: 424-332-5535